Videos Reloading after 3 Seconds

Incident Report for ClickFunnels Classic

Resolved

This incident has been resolved.

Posted Jan 18, 2022 - 09:57 MST

Update

Issue identified on ClickFunnels Funnels and solution was verified to resolve the issue.

Posted Jan 18, 2022 - 09:55 MST

Identified

We are currently seeing issues with one of our upstream service providers. This may result in Accessibility issues.

We are currently working on a hotfix.

Posted Jan 18, 2022 - 09:20 MST

Investigating

We're investigating an issue where videos are reloading after 3 seconds on ClickFunnels pages. Does not impact user pages or funnels.

Posted Jan 18, 2022 - 09:17 MST

This incident affected: App, Funnel Pages, and API.