Systems have remained stable and everything is operating as normal.
Posted Dec 18, 2025 - 11:49 MST
Monitoring
We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up.
As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.
Posted Dec 18, 2025 - 08:00 MST
Identified
We have identified the issue and are working to restore service with SendGrid.
Posted Dec 17, 2025 - 21:29 MST
Update
We continue to work with SendGrid to resolve the issue.
Posted Dec 17, 2025 - 19:42 MST
Update
We are continuing to investigate the issue with SendGrid.
Posted Dec 17, 2025 - 18:57 MST
Update
We are continuing to investigate the issue with SendGrid.
Posted Dec 17, 2025 - 18:33 MST
Investigating
We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.